Frequently Asked Questions


Accounts

Why can't I sign in to my account?
There could be a couple of reasons why you can't sign in: You've typed the wrong username or password.

Make sure that you don't have the caps lock on. If you've forgotten your password, reset it here

You haven't activated your account yet. Check your email for the account verification message from our site, and click the link in the message to activate it. If you can't find the email, check your junk folder.
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